What is the Medicare Better Access Scheme?

Justine McAllister is a registered generalist psychologist who is a provider with Medicare Australia to deliver treatment for mental health issues. Therefore, if you have a Mental Health Care Treatment Plan from your doctor, then you are entitled to be rebated for each approved session. Under the Better Access Scheme and subject to your doctor’s approval, you may be able to receive 10 sessions per calendar year (ie from January to December).

If you are a Health Care Card holder or applying for a Low Income Health Care Card or experiencing financial hardship, please talk to your doctor about a Connect to Wellbeing referral so that you don’t have to pay any out of pocket expenses for your sessions.

Please also check with your doctor about the current Corona Virus (COVID19) arrangements that are currently in place to receive your sessions via telehealth (video conferencing or a telephone consultation) rather than face to face.

Fees & Rebates


If a General Practitioner (your doctor) or Psychiatrist has written a Mental Health Care Plan for you to see a psychologist, Medicare rebates are available under the “Better Access to Mental Health Care” Scheme. Under the Better Access Scheme, you may be eligible to receive 10 rebated sessions per calendar year.  The upfront cost for each session is $140 and you will receive the rebated amount (currently $86.15 per session in April 2020)  when you complete a Medicare claim.

Private Health Funds:

Each private health fund offers different rebates for various services. Contact your fund to check that psychological services are covered and what the rebate (if any) you will receive for each session.  It is worthwhile also finding out how many sessions you are entitled to. The fee is $140 for a 50 minute session which you will be asked to pay after the consultation. You then send your receipt to your Private Health Fund to receive your reimbursement as per your cover arrangements.

Individuals without a GP Mental Health Care Plan or Private Insurance:

Consultations are $140 for a 50 minute session payable after each consultation.

Fee and Rebate Queries:

Please contact Justine McAllister on 0474475393 if you require further clarification or assistance.